Sales / Category Manager ( B2C Edtech Sales Only apply )

We are hiring for a category Manager role for one of our divisions Edureka ,Bangalore

Position- Category Manager/Sales Manager

Exp - 5 to 7 years in sales Edtech

Notice- Immediate to 15 days

Location - Bangalore , Mahadevpura

We are looking for a Student Account Manager responsible for managing relationships with our existing students and identifying opportunities to cross-sell and upsell relevant courses, certifications, and higher-level programs based on their career goals and learning journey

Key Responsibilities

• Lead, manage, and mentor a team of Student Account Managers / Relationship Managers.
• Own the team's revenue, conversion, cross-sell, and upsell targets.
• Manage the existing student database and develop strategies to maximize revenue per student and customer lifetime value.
• Ensure the team regularly connects with existing students to understand their career and learning requirements.
• Drive cross-selling and upselling of relevant courses, certifications, advanced programs, and other offerings.
• Identify high-potential student segments and create targeted sales strategies for different cohorts.
• Monitor team performance through daily/weekly reviews, dashboards, and individual performance tracking.
• Coach team members on consultative selling, objection handling, negotiation, and closing techniques.
• Review calls and provide regular feedback to improve conversion and sales quality.
• Develop structured follow-up strategies to improve student engagement and conversion.
• Work closely with Sales, Marketing, Academic, Operations, and Customer Success teams to ensure a seamless student experience.
• Monitor pipeline, lead/account allocation, follow-ups, conversions, and revenue generation.
• Handle escalations and support the team in closing high-value opportunities.
• Prepare regular MIS and performance reports for senior management.
• Identify process gaps and implement strategies to improve productivity, conversion rates, and revenue from the existing student base.
• Ensure CRM hygiene and accurate tracking of all student interactions and sales activities.

Requirements

• 5–7 years of experience in EdTech Sales / Inside Sales / Account Management / Customer Success.
• Minimum 2–3 years of experience in team handling and people management.
• Strong experience in cross-selling and upselling to an existing customer/student base.
• Proven track record of achieving revenue and team targets.
• Strong understanding of sales metrics, conversion funnels, and performance management.
• Excellent communication, negotiation, coaching, and stakeholder-management skills.
• Strong analytical and problem-solving abilities.
• Experience working with CRM, sales dashboards, and MIS reports.