Sales Associate

Company Description ICICI Prudential Life Insurance Company Limited is one of India's leading private sector life insurance providers, offering solutions to help customers secure their families and achieve long-term financial goals. The company delivers a wide range of products, including term plans, wealth plans, child education plans, and retirement plans designed for different life stages. ICICI Prudential Life is known for its innovative services, strong values, and customer-centric approach, which have earned it numerous industry awards. Its Life Cover Plan, iProtect Smart, was recognized for innovation and voted Product of the Year 2016 in the life insurance category. With the continued support of customers, the company has maintained a notable position in the life insurance industry.

Role Description The Sales Associate is a full-time, on-site role based in Bihar. This role involves engaging with prospective and existing customers to understand their protection and investment needs, and recommending suitable ICICI Prudential Life insurance solutions. The Sales Associate will conduct regular follow-ups, provide product information, and assist customers with proposal forms, documentation, and application processing. Daily activities include meeting sales targets, maintaining accurate records of customer interactions, coordinating with internal teams for policy issuance and servicing, and participating in sales campaigns or local marketing initiatives. The role also includes building long-term customer relationships, staying updated on product features and regulatory guidelines, and representing the brand in a professional and ethical manner.

Qualifications

• Strong sales, negotiation, and persuasion abilities, with a focus on meeting and exceeding targets.
• Excellent communication and interpersonal skills to explain financial products clearly and build trust with diverse customers.
• Customer service orientation, including active listening, problem-solving, and follow-up to ensure a positive experience.
• Basic understanding of insurance or financial services concepts; willingness to learn product details and compliance requirements.
• Ability to work on-site in Bihar, manage field visits, and adapt to local market conditions.
• Good organizational skills to handle documentation, maintain records, and manage multiple customer accounts.
• Comfort with using mobile apps or computer systems for lead tracking, reporting, and policy processing.
• Minimum educational qualification of a high school diploma; a bachelor's degree in business, finance, or a related field is an advantage.
• Prior experience in sales, retail, banking, or insurance is preferred but motivated entry-level candidates are also encouraged to apply.