Sales Associate - New Business Development

WHAT YOU WILL DO:

New Business Acquisition

• Identify and onboard new B2B clients manufacturers, traders, distributors, and retailers who have regular

PTL freight movement needs.

• Run the full sales cycle: prospecting, cold outreach, discovery calls, site visits, commercial proposals, and deal closure.
• Focus on accounts with 50500 MT/month PTL potential across (but not restricted to) sectors such as FMCG, Auto-Components, Pharma, and Industrial Goods.

Revenue & Target Ownership

• Own a monthly revenue target for your assigned territory and be accountable for delivery against it every billing cycle.
• Maintain a healthy pipeline of 34x target coverage using Delhivery's internal CRM tools; update pipeline status weekly.
• Track shipment volume, revenue, and yield per client; flag at-risk accounts proactively to your reporting manager.

Client Engagement & Retention

• Conduct regular check-ins with newly onboarded clients to ensure smooth ramp-up of freight volumes post-onboarding.
• Coordinate with the PTL Operations and Customer Success teams to resolve transit delays, damage claims, or POD issues that affect client experience.
• Identify upsell opportunities — such as dedicated lane commitments, cross-dock usage, or value-added services — within the first 90 days of account activation.

Market Intelligence & Reporting

• Map the competitive surface freight landscape in your territory — identify accounts held direct competition or regional players.
• Share weekly market feedback on competitor pricing, new product launches, or shifts in client freight patterns with the regional BD head.