Sales Admin (Sales Support & Relationship Management )

Job Description:

Role Purpose

The Sales Administrator - Junior supports the sales function through structured documentation, coordination, data management, and process compliance. The role ensures efficient internal execution of sales activities, enabling the sales team to focus on client acquisition and revenue generation.

Key Responsibilities

1. Sales Operations & Documentation

• Generate, Maintain and update sales inquiries, lead databases, and CRM records
• Prepare quotations, proposals, booking forms, and supporting documentation
• Track inquiry lifecycle stages: New In Progress Converted Lost
• Maintain accurate Google Sheets / Excel trackers with zero-error discipline
• Assist in preparation of sales presentations, MIS reports, and client email drafts
• Ensure timely documentation readiness for ongoing sales activities

2. Coordination & Sales Support

• Coordinate internally for availability, pricing, approvals, and timelines
• Support Sales Managers with follow-ups, reminders, and meeting preparation
• Maintain organized records of call logs, client communication, confirmations, and approvals
• Assist in preparation for weekly sales review meetings

3. Process Management & Compliance

• Generate basic SAR(System Activity Report)-assisted line items as required
• Maintain structured filing of contracts, NDAs and confirmations.
• Ensure adherence to internal SOPs, Audit requirements, and process workflows
• Provide administrative assistance aligned with sales operations

Required Qualifications

• Graduate in any discipline
• 0-2 years experience in Sales Coordination / Admin / Operations Support preferred

Technical Skills

• Google Sheets & Microsoft Excel (VLOOKUP, Pivot Tables, basic formulas)
• MS Word & PowerPoint
• CRM / Lead Management Systems
• Basic documentation & reporting skills

Core Competencies

• Strong coordination & communication ability
• High attention to detail and accuracy
• Process discipline and follow-up ownership
• Organized work approach
• Team support mindset
• Professional office etiquette

Reporting Structure

Reports to: Sales Manager / Sales Operations Lead

Success Indicators (KPIs)

• CRM & tracker accuracy
• Documentation turnaround time
• Inquiry tracking completeness
• Sales team support efficiency
• Process compliance adherence

Ideal Candidate Profile

A structured, detail-oriented professional who enjoys behind-the-scenes execution, operational discipline, and enabling sales success through organized administrative support.