Sale executive

Company Description BlueStone, founded in Bangalore in 2011, is one of India's largest digital-first fine jewellery brands, combining online innovation with a strong offline presence. The brand offers customers an omnichannel experience through an extensive online catalogue and 200+ experiential stores, designed for modern, cosmopolitan shoppers. Its proprietary technology allows customers to personalize their journey from design to delivery, whether they shop online, in-store, or from home. BlueStone provides 100% certified jewellery across gold, platinum, diamonds, and gemstones, with Lifetime Exchange and Buyback options to suit diverse budgets and occasions. The company is backed by leading institutional investors and continues to grow as a trusted name in contemporary jewellery retail.

Role Description This is a full-time, on-site Sales Executive role based at the BlueStone store in Jhansi. The Sales Executive will engage with walk-in customers, understand their needs, and provide guidance on product selection across jewellery collections. Responsibilities include explaining product features and benefits, demonstrating designs, handling queries, and ensuring a high-quality customer experience throughout the buying journey. The role includes managing sales transactions, maintaining store displays, tracking inventory at the counter level, and supporting promotional activities and campaigns. The Sales Executive will work closely with the store team to meet sales targets, adhere to company policies, and uphold BlueStone's brand standards.

Qualifications

• Customer service and interpersonal skills to build rapport, understand needs, and provide attentive in-store support.
• Sales and negotiation skills, including the ability to recommend products, handle objections, and close sales effectively.
• Communication skills, both verbal and written, to clearly explain product details, offers, and policies to customers.
• Basic retail operations skills, such as POS handling, billing, cash management, and inventory awareness at the counter.
• Ability to learn product knowledge quickly, including different jewellery types, materials, certifications, and care instructions.
• Comfort with using digital tools or tablets for catalog browsing, customer assistance, and order processing.
• Strong attention to detail and a focus on visual merchandising and store presentation.
• Prior experience in retail, jewellery, luxury goods, or customer-facing sales roles is preferred but not mandatory.
• Minimum educational qualification: high school diploma or equivalent; higher education in business, retail, or related fields is an advantage.
• Willingness to work flexible shifts, including weekends and holidays, as per store requirements.