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    Job · 15023804

    Ignites Human Capital logo

    Sagility Hiring For frershers with sat,sun off salary 24k US SHIFT

    Ignites Human Capital · Bengaluru · onsite · Posted 51d ago

    ₹2.0L - ₹3.0L PAFresherfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role


    Freshers:22k



    With saturday,Sun off


    work location:bangalore




    Roles and Responsibilities

    • Handle customer calls to resolve their queries and concerns.
    • Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions.
    • Maintain accurate records of all interactions with customers using CRM software.
    • Collaborate with internal teams to resolve complex customer issues that require escalation.
    • Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate.

    Desired Candidate Profile.

    • Excellent communication skills in English language (written & spoken).
    • Ability to work on rotational shifts including night shifts.
    • Strong problem-solving skills with attention to detail.
    • Willingness to learn new processes quickly.

    Call olin@[phone removed]

    Call hr Sujith@[phone removed]

    Call hr lalitha@[phone removed]

    Call hr sana@[phone removed]

    Call hr shree@[phone removed]

    Call shravani@[phone removed]

    Call aashi@[phone removed]

    Call mampi@[phone removed]

    Interview has been scheduled @ ignites Human capital services.

    4Th Floor, Axis Samriddhi, JP Nagar 4th Phase, Dollar Layout, J P Nagar Phase 4, Next TO LEVELS PUB,Karnataka 560078.

    Sourced from naukri

    Skills

    Customer ServiceCustomer SupportschoolCSRcustomerFresherCalls

    Sagility Hiring For frershers with sat,sun off salary 24k US SHIFT · waiting for your command