SaaS Sales Specialist (North America)

About Credibled

Credibled is a Canadian owned background screening platform headquartered in Toronto. Staffing agencies, recruitment firms and employers use us to run criminal record checks, reference checks, identity verification and social media screening in minutes instead of days. We are founder led, bootstrapped and growing.

The role

We are hiring a 360 SaaS Sales Specialist to own outbound sales into Canada and the United States from our Chennai office. You build the pipeline, run the discovery calls, demo the product, close the business, and then keep the account. Every client you sign stays yours.

Giving small and mid sized clients a real human point of contact is one of the reasons they choose us over the large enterprise providers. That only works if the person who sold the account is the person who supports it. So this role owns both.

This is a closing role with a quota. It is not lead generation for someone else to close.

You will report to Credibled's sales leadership in Toronto and work directly with the founders. You will be employed through our Chennai partner, Bumsa Talent Solutions Pvt. Ltd., and based in their Chennai office.

New business

• Build pipeline through cold calling, email, LinkedIn and Sales Navigator
• Qualify prospects and diagnose how they screen candidates today
• Run product demos that connect Credibled to the prospect's actual hiring workflow
• Own the full sales cycle from first contact through negotiation and signed business
• Prepare proposals and quotations
• Hit monthly and quarterly targets on new accounts and check volume

Account ownership

• Onboard every client you close and get them running their first checks
• Act as the named point of contact for your accounts and respond to day to day questions
• Train new users at your accounts as their teams change
• Watch usage across your book and step in when an account goes quiet
• Grow accounts by introducing additional check types they are not yet using
• Re-engage dormant accounts and bring them back into regular usage
• Handle renewals, pricing conversations and escalations for your own clients

Operating

• Keep prospect, deal and account data accurate in the CRM
• Report weekly on pipeline, activity, forecast and account health
• Work with the Toronto team on anything that needs product or operations support
• Feed competitor and market intelligence back to the product team

What you need

• 5+ years in B2B SaaS sales carrying a closing quota
• Experience owning accounts after the sale, not just handing them off
• Proven track record selling to North American customers in the US, Canada or both
• Strong outbound skills. You are comfortable dialling and you do not wait for inbound
• Demonstrated ability to run a complete B2B sales cycle independently
• Confident running product demos and converting prospects into paying customers
• Strong negotiation, objection handling and closing skills
• Excellent spoken and written English, including with senior decision makers
• Hands on CRM experience
• Willing and able to work a straight night shift aligned to North American business hours

Preferred

• Experience selling HR tech, recruitment tech, background verification, reference checking, ATS or HRMS
• Experience in a 360 or full cycle role where you carried both new business and an existing book
• Understanding of the US and Canadian B2B technology buying process
• Experience selling to HR, Talent Acquisition, Recruitment or Operations leaders
• Experience with Zoho CRM, HubSpot, Salesforce or LinkedIn Sales Navigator

Who this is not for

Appointment setters and lead generation only profiles. Equally, this is not a pure account management seat. You need to be able to do both. We will ask for your quota, your attainment and the details of your last closed deal.

Shift and location

• Straight night shift aligned to North American business hours. On site in Chennai, Guindy, Tamil Nadu.