RPO Consultant Vikhroli

Roles and Responsibilities

1. Recruitment and Hiring Coordination

• Manage end-to-end recruitment activities, from understanding the hiring requirement and sourcing candidates to interview coordination, offer management, and joining follow-up.
• Work closely with hiring managers to understand job requirements, candidate expectations, hiring priorities, and timelines.
• Coordinate with recruiters, candidates, interview panels, and other stakeholders to ensure the hiring process runs smoothly.
• Track the progress of open positions and follow up regularly to avoid delays at any stage of the recruitment process.
• Support candidate screening, profile submission, interview scheduling, feedback collection, and offer coordination as required.
• Maintain regular communication with candidates throughout the recruitment process to ensure a positive candidate experience.

2. Stakeholder Management

• Act as the primary point of coordination between the clients HR team, hiring managers, candidates, and the PERSOL recruitment team.
• Build effective working relationships with hiring managers and understand their recruitment needs and expectations.
• Follow up with stakeholders for interview feedback, approvals, interview availability, offer decisions, and other pending actions.
• Escalate recruitment challenges, delays, and process-related issues to the appropriate stakeholders in a timely manner.
• Participate in regular client meetings and recruitment review calls to discuss hiring progress, priorities, and pending requirements.

3. ATS and SuccessFactors Management

• Manage recruitment activities and maintain accurate candidate and requisition information in the client’s ATS, including SAP SuccessFactors where applicable.
• Create and update candidate records, job requisitions, interview stages, feedback, offer details, and recruitment status in the system.
• Ensure all recruitment activities and candidate records are updated accurately and within the required timelines.
• Monitor requisition status and ensure that system records reflect the actual progress of each position.
• Follow the client’s recruitment processes, documentation requirements, approval workflows, and system guidelines.
• Coordinate with the client’s HR operations or system support team to resolve ATS-related issues and ensure smooth process execution.

4. Recruitment Operations and Reporting

• Maintain and update recruitment trackers, open-position reports, interview schedules, offer trackers, and joining reports.
• Prepare and share daily, weekly, and monthly recruitment reports as required by the client.
• Track key recruitment metrics such as open positions, profiles submitted, interviews scheduled, feedback pending, offers released, and candidates joined.
• Monitor turnaround times at different stages of recruitment and follow up on delays.
• Ensure recruitment data is accurate, up to date, and readily available for client reviews and reporting.
• Support recruitment audits, process reviews, and other operational activities related to the RPO engagement.

5. Candidate and Offer Management

• Maintain regular contact with candidates and keep them informed about interview schedules, feedback, offer status, and joining formalities.
• Coordinate salary discussions, offer approvals, documentation, and expected joining dates with the relevant stakeholders.
• Follow up with selected candidates until they join the client organisation.
• Identify and highlight potential risks such as offer dropouts, delayed decisions, and joining concerns.
• Ensure candidate documentation and recruitment records are completed as per the client’s process requirements.

6. Process Compliance and Continuous Improvement

• Follow the client’s recruitment policies, standard operating procedures, confidentiality requirements, and agreed service-level timelines.
• Ensure recruitment activities are completed in line with the agreed RPO delivery model and client expectations.
• Identify gaps in recruitment coordination, system updates, and reporting, and work with stakeholders to improve process efficiency.
• Maintain proper records and ensure consistency in recruitment processes across assigned positions.
• Support additional recruitment operations and coordination activities based on business requirements.