Room Attendant

Company Description Gokulam Grand Hotel & Spa Bangalore is a 182-room upscale property located approximately 45 minutes from the international airport and 20 minutes from the city center, offering convenient access for guests and team members. The hotel features nine meeting rooms and an outdoor venue that can accommodate events for up to 600 guests, making it a popular choice for conferences and social functions. Dining options include My Place, an all-day restaurant, and Obsidian Sports and Music Bar, catering to a variety of tastes. Team members have the opportunity to work in a vibrant hospitality environment that also offers a gym, swimming pool, and spa, creating a comfortable and dynamic workplace.

Role Description The Room Attendant is responsible for maintaining clean, comfortable, and well-presented guest rooms and corridors in accordance with hotel standards. Daily tasks include cleaning and sanitizing rooms and bathrooms, making beds, replenishing amenities and linens, and reporting any maintenance issues or safety hazards. The role also involves handling laundry-related tasks for room linens, ensuring proper storage of supplies, and maintaining housekeeping carts and closets in an organized manner. Room Attendants interact with guests in a professional and courteous manner, responding to requests and supporting a positive guest experience. This is a full-time, on-site role based at Gokulam Grand Hotel & Spa in Bengaluru.

Qualifications

• Strong housekeeping skills, including the ability to clean rooms efficiently and maintain hygiene and safety standards.
• Experience with laundry operations, such as handling linens, towels, and guest clothing with care and attention to detail.
• Effective communication and customer service skills to interact professionally with guests and team members.
• Ability to work on one's feet for extended periods, manage physical tasks such as lifting and carrying, and follow standard operating procedures.
• Previous experience in hotel housekeeping or a similar role is preferred; basic education and understanding of cleanliness and safety practices are beneficial.
• Reliability, flexibility to work shifts, weekends, and holidays, and a commitment to teamwork and guest satisfaction.