GURUGRAM · FULLTIME
RMS-Independence-Supervising Analyst -AM

Ernst Young
Gurugram · onsite · Posted 4d ago
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Undisclosed7–8 yrsfulltimeGurugram
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Section · 01
About this role
Job Summary
At EY, youll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And were counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
Role Type Role Type Supervising Associate/Assistant Manager
Role Overview Supervising Associate - Independence - Risk Management Services (RMS)
This role requires the candidate to build and demonstrate an in-depth technical knowledge of specific Independence support processes which are developed globally in accordance with the EY Global (EYG) Independence policies aimed towards safeguarding EY as an Independent auditor. These processes are standardized in nature and are performed by the RMS teams on behalf of EY engagement teams. The candidate will be responsible for coaching, mentoring and supervising a team of about 10-30 members on technical matters and should be able to handle and resolve their queries. The role also involves liaising with Global Independence process owners and a variety of stakeholders and end users across countries and geographies. The candidate is also expected to contribute to the GDS wide priorities and initiatives and help in building a better working world for our EY professionals and team members.
The opportunity Risk Management Services (RMS) is an internal function within EY GDS (Global Delivery services), responsible for protecting the organization from the risks that may arise from its professional practice. We work closely with all parts of the organization to identify and manage risks, providing coordinated advice and assistance on suite of services like Independence, Conflicts, Compliance, regulatory, policy and security issues as well as dealing with claims and queries regarding ethics. Formed in 2007, the RMS team is growing rapidly as a Center of Excellence for all standardized quality/compliance related activities.
This role will be part of the largest sub-service functions, i.e., Independence within Risk Management Services (RMS) responsible for assisting client-serving teams in maintaining EYs Independence for its existing and prospective audit/non-audit clients.
Auditor Independence is a regulatory requirement that aims to create an arms length distance between the Accounting Firm, its client serving employees and EYs audit clients. This is done to ensure that that EY Member Practices and their professionals should be (in fact) and should appear to be (in appearance) free from interests that might be regarded as being incompatible with objectivity, integrity, and impartiality of the audit.
RMS Independence team is currently 950+ people strong, operating from 3 countries and 5 centres: India (Gurugram, Kochi, Bengaluru), Poland (Wroclaw), Philippines (Manila). The team is closely integrated with Global Independence and has been involved in development of key Independence processes.
The role offers opportunities to work in a dynamic, growth-focused environment, with a special emphasis on protecting EYs reputation as an independent auditor, by providing support on niche profiles to EY member firm practices. It also involves close collaboration with global teams and stakeholders to strengthen the compliance framework and foster a mindset of continuous improvement and client enablement.
Your key responsibilities Technical Expertise - Being a subject matter expert in the process and possess strong understanding and ability to interpret clients company structure, applicability of different entity attributes and relationships in accordance with audit client and affiliate definition as per EYG Independence policy
- Achieve mastery in the use of various internal Independence tools
- Consistently drive team to deliver high-quality project outcomes by thoroughly understanding audit/pursuit team requirements and adhering to best practices and standard operating procedures
- Expertise in performing secondary research using a wide range of internal and external databases
- Effectively facilitate and implement process changes/updates, ensuring comprehensive knowledge sharing sessions are conducted
- Establish strong credibility by consistently sharing deep insights and technical expertise, and actively engaging in high-level discussions with both engagement teams and stakeholders
- Continuously develop and refine technical expertise in Independence processes, positioning oneself as a go-to subject matter expert within the team
- Ensuring process documents and SOPs are updated periodically and approved timely.
- Lead the process training schedules for new and existing members of the team
- Effectively address & resolve service delivery issues / escalations using tools like RCA (Root cause analysis) and CAPA (Corrective and preventive actions)
- Conduct second level audits for reviewers in the team to ensure strong quality assurance model is maintained.
- Act as an account manager for assigned accounts and effectively coordinate with the client serving teams to provide high quality deliverables and positive client experience.
- Consistently evaluate current processes and propose innovative solutions or ideas to enhance efficiency and drive improvements.
- Understand and work towards to meet/exceed the defined individual and team level KPIs for the role.
- Maintain regular and proactive communication with audit/pursuit teams to keep them informed about project progress, potential issues and any changes in timelines or scope.
- Conduct regular client satisfaction surveys to gauge their experience and identify areas for improvement.
- Actively engage with Global Independence to implement any process changes, enhancements and improvements.
- Develop effective conflict resolution and escalation management strategies to address and resolve any issues or escalations promptly and professionally.
- Establish and monitor key performance indicators (KPIs) related to client management to ensure high standards of service delivery.
- Act as a point of contact between the client teams, members of other Independence competencies, and relevant GDS functions to effectively coordinate efforts for a project/request.
- Oversee volume inflows, strategize resource allocation and ensure adherence to work-flow protocol and tools.
- Contribute towards financial planning.
- Contribute towards reporting activities prepared for internal and external stakeholders
- Prepare and monitor key performance indicators (KPIs) for the team.
- Participate towards Service Function/Sub Service Function strategic initiatives.
- Will be handling team of approx. 10-30 team members.
- Maintain open and transparent communication channels with team members to ensure clarity of expectations and foster a collaborative environment.
- Manages performance of team members-from setting goals to assessing performance against goals to providing performance feedback.
- Foster a culture of engagement by recognizing and rewarding team members' contributions and encouraging their participation in decision-making processes.
- Coaches and mentors team members for professional development and recommends training requirements to address identified gaps.
- Promote a healthy work-life balance
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Section · 02
Skills
customer satisfactionAgileaudits5SCapital IQCAPAChange ManagementAnalyticsFactivaCapital MarketsBusiness AnalyticsEquityClient SatisfactionFinancial PlanningAccountingdata analysiscomplianceArtificial IntelligenceEscalation Management
Section · Company
About Ernst & Young

Ernst Young
Management Consulting
44k+
employees
2002
24 years old
Gurgaon / Gurugram, Haryana
India
₹15.3L PA avg
Avg at Ernst & Young
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