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    Job · 21309578

    GURUGRAM · FULLTIME

    RMS-Independence-Manager

    Ernst Young

    Ernst Young

    Gurugram · onsite · Posted 4d ago

    Sourced fromNaukri
    Undisclosed10–12 yrsfulltimeGurugram

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    Section · 01

    About this role

    Assistant Director - Independence - Risk Management Services
    This role requires the candidate to build and demonstrate an in-depth technical knowledge of specific Independence support processes which are developed globally in accordance with the EY Global (EYG) Independence policies aimed towards safeguarding EY as an Independent auditor. These processes are standardized in nature and are performed by the RMS teams on behalf of EY engagement teams. The candidate will be responsible for coaching, mentoring and supervising a team of about 20-50 members on technical matters and should be able to handle and resolve their queries. The role also involves liaising with Global Independence process owners and a variety of stakeholders and end users across countries and geographies. The candidate is also expected to contribute to the GDS wide priorities and initiatives and help in building a better working world for our EY professionals and team members
    The opportunity
    Risk Management Services (RMS) is an internal function within EY GDS (Global Delivery services), responsible for protecting the organization from the risks that may arise from its professional practice. We work closely with all parts of the organization to identify and manage risks, providing coordinated advice and assistance on suite of services like Independence, Conflicts, Compliance, regulatory, policy and security issues as well as dealing with claims and queries regarding ethics. Formed in 2007, the RMS team is growing rapidly as a Center of Excellence for all standardized quality/compliance related activities.
    This role will be part of the largest sub-service functions, i.e., Independence within Risk Management Services (RMS) responsible for assisting client-serving teams in maintaining EYs Independence for its existing and prospective audit/non-audit clients.
    Auditor Independence is a regulatory requirement that aims to create an arms length distance between the Accounting Firm, its client serving employees and EYs audit clients. This is done to ensure that that EY Member Practices and their professionals should be (in fact) and should appear to be (in appearance) free from interests that might be regarded as being incompatible with objectivity, integrity, and impartiality of the audit.
    RMS Independence team is currently 950+ people strong, operating from 3 countries and 5 centres: India (Gurugram, Kochi, Bengaluru), Poland (Wroclaw), Philippines (Manila). The team is closely integrated with Global Independence and has been involved in development of key Independence processes.
    The role offers opportunities to work in a dynamic, growth-focused environment, with a special emphasis on protecting EYs reputation as an independent auditor, by providing support on niche profiles to EY member firm practices. It also involves close collaboration with global teams and stakeholders to strengthen the compliance framework and foster a mindset of continuous improvement and client enablement.
    Your key responsibilities
    Technical Expertise:
    • Build domain expertise in engagement support processes, coordinating across diverse customers and geographies.
    • Develop knowledge of EY Global / US SEC independence policies to support various audit client types.
    • Understand EY & Regulator's audit client definitions and associated restrictions.
    • Be abreast on any potential policy/regulatory changes and ability to interpret impact on process to be prepared and implement changes.
    • Consult with Area Independence teams to facilitate timely sign-off on independence work programs.
    • Build strong credibility by sharing insights, demonstrating business and technical acumen while engaging in relevant discussions with diverse customer groups and stakeholders across various EY geographies.
    • Actively manage clients expectation through setting up a robust client management framework
    • Address & resolve service delivery issues / escalations and ensure robust governance over operating and quality assurance model.
    • Seek opportunities for continuous improvement, and innovation in service offerings within the area of technical expertise.
    Client Management:
    • Actively engage and develop trusted relationships with Global Independence and other stakeholder groups to implement process changes, enhancements and improvements.
    • Develop effective conflict resolution and escalation management strategies to address and resolve any issues or escalations promptly and professionally
    • Ability to listen to, and accurately capture expectations and concerns and implement changes in the process to drive effectiveness and client satisfaction.
    • Must be clear and concise while communicating with the stakeholder groups.
    • Meet and exceed agreed team level Service Level Agreements (SLAs).
    Operations Management
    • Drive a zero-surprise delivery model, by utilizing appropriate data modelling and analysis tools and techniques.
    • Lead multiple assignments, including strategic initiatives, planning, demand forecasting, and delivery of exceptional client service.
    • Contribute towards and lead major Service Function/Sub Service Function strategic priorities.
    • Establish and monitor key performance indicators (KPIs) to ensure high standards of service delivery.
    • Collaborate with Global Independence on strategic priorities, design and onboard processes, assess resourcing requirements and create SLAs to measure success of the process.
    • Manage customer outreach and identify business development opportunities to enhance service coverage
    People Management:
    • Will be handling team of approx. 20-50 team members.
    • Responsible for team performance along with his/her defined individual KPI for the role.
    • Responsible for hiring, talent and location expansion decisions.
    • Develop and implement performance management systems that supports setting goals, performance monitoring, accountability, and continuous improvement.
    • Build relationship across other service and sub service lines and seek opportunities to work together.
    • Maintain open and transparent communication channels with team members to ensure clarity of expectations and foster a collaborative environment.
    • Address and resolve any team conflicts or issues promptly and effectively, maintaining a positive and productive work environment

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    Section · 02

    Skills

    AgileDemand Forecastingbusiness continuityanalysis tools5SCapital IQChange ManagementAnalyticsCapital MarketsBusiness DevelopmentBusiness AnalyticsBusiness TransformationEquityClient SatisfactionAccountingcomplianceArtificial Intelligence

    Section · Company

    About Ernst & Young

    Ernst Young

    Ernst Young

    Management Consulting

    44k+

    employees

    2002

    24 years old

    Gurgaon / Gurugram, Haryana

    India

    ₹15.3L PA avg

    Avg at Ernst & Young

    About

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