RMA Repair Technician

Company Introduction:

In 2011, CeX WeBuy Entertainment Pvt. Ltd. started operations in India, trading games, gadgets, mobile phones, computing products, and flat-panel technology, providing a unique 2-way service by buying, selling, and exchanging. CeX WeBuy Entertainment Pvt. Ltd. is a franchise of CeX UK and operates 16 stores in the best malls across India.

To know more about our company, please visit: www.webuy.com

Location: Lower Parel, Mumbai

Experience: 1- 3 years

Job Responsibilities:

• Installs, maintains, troubleshoots, updates, and repairs gaming consoles, controllers, and related peripheral equipment.

• Full understanding of circuit boards/PCBs and detailed soldering.

• Understands the theory and operation of all supported products.

• Able to troubleshoot and repair to component level on all supported products.

• Organizes and maintains assigned tools, test equipment, and work areas.

• Understanding of testing methods for our products.

• Must be able to perform repetitive tasks with speed and accuracy.

• Good if with decent knowledge of laptops & Mobiles.

• Helping internal customers solve technical issues

• Hands-on experience in resolving hardware and software-related issues on all types of gadgets.

• Well-versed in the repairs of laptops, tablets, and smartphones

• Liaise with repair vendors/ suppliers to ensure stock is repaired and returned in a reasonable timeframe.

• Liaise with spare dealers and suppliers to ensure necessary spares are available for repairs.

• Inventory Management and Asset Management experience(preferred)

Required Skills:

• Excellent grasp of spoken and written English

• Knowledge of Google spreadsheets

• Must have a passion for gadgets and technology

• Self Motivated

• Excellent organizational and time-management skills

• Ability to work independently and as part of a team

The above list is not exhaustive and you may be asked to undertake reasonable additional duties.