RL - Mortgages:Sales Manager - ASHA Home Loan - Branch

Business Goals and Profitability

• Meet assigned disbursement targets by sourcing Asha home loan business through designated branches.
• Ensure daily follow-up and engagement with branch staff to generate quality leads.
• Create and convert the prospects for cross selling opportunities.

Sales and Channel Development

• Support branch teams with product knowledge, sales pitches, and application processing.
• Conduct regular visits and huddles with branch staff to improve lead conversion.

Compliance and Risk Management

• Ensure accurate documentation and eligibility checks as per process guidelines.
• Adhere to internal and regulatory compliance requirements.

Customer Experience

• Engage with customers referred by branches to ensure prompt service and resolution.
• Facilitate smooth onboarding and address queries during the application process.

Digital Adoption and Innovation

• Ensure use of Siddhi, MLP, Omega, and SFDC tools for lead tracking and conversion.

• Graduation/post-graduation from a recognized institute
• 2+ sales experience (secured products preferred) with at least 0-2 years in Home Loan and LAP (preferably affordable housing loans).

• Strong sales orientation
• Proficiency in managing complex client relationships, diverse stakeholders
• Capability to handle pressure and meet deadlines
• Skill in managing large, geographically spread team coaching and mentoring team members
• Competence in managing within a dynamic, priority-setting environment
• Strong risk and compliance mindset
• Adept at communication and interpersonal skills