RISER - Front Office Professional

Job
Summary

Candidate must be young, energetic, and guest?oriented individuals to join our team as
Bell Desk Associates. The role involves providing a warm welcome and assisting
guests with their luggage and transportation needs, ensuring a smooth and
memorable arrival and departure experience. The ideal candidate is reliable,
courteous, and committed to delivering excellent hospitality service.

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Key
Responsibilities

• Greet guests upon arrival and
  departure; assist with handling, loading, and unloading luggage safely and
  efficiently.


• Escort guests to their rooms;
  inform them of hotel facilities, services, and amenities in a friendly and
  helpful manner.


• Assist guests with
  transportation arrangements (taxi, shuttle, valet) and coordinate with
  Front Office / Valet / Concierge as required.


• Store and retrieve guest luggage
  as needed, maintaining accuracy of luggage logs and security of stored
  items.


• Respond promptly to guest
  requests for directions, local recommendations, and any assistance
  required while in transit through the lobby areas.


• Maintain cleanliness and
  orderliness of bell service areas (lobby, entrance, bell desk) and ensure
  bell carts and luggage trolleys are well maintained.

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Skills
Attributes

• Good verbal communication skills
  in English; knowledge of the local language is an advantage.


• Pleasant, professional presence
  with strong interpersonal skills and a helpful attitude.


• Ability to remain calm under
  pressure and work efficiently during peak times.


• Good physical stamina; able to
  lift, carry or maneuver luggage and items safely.


• Reliability, punctuality,
  trustworthiness, and flexibility to work varied shift timings including
  weekends and holidays.

Qualification
Criteria

• Education: Graduation/ 12th
  grade + Hospitality/Travel / Flight / Airport / Tourism certification or
  diploma.


• Age: Below 25 years with a
  Graduation Degree

????????? 18-22 years
with Certification/Diploma

• Prior experience in hotels,
  airport operations, or guest services is preferred but not mandatory.

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Employment
Details

• Industry: Hotels


• Department: Front Office


• Employment Type: Full Time


• Reports to: Front Office Manager
  

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Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.