RISER - Front Office Professional
EIH · Chennai · onsite · Posted 30d ago
Undisclosed0–2 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
1. JOB POSITION RISER Front Office
2. RESPONSIBLE TO FrontOffice Manager
3. JOB DEFINITION
To attend the guestscourteously with warmth and deal promptly with their room reservations andrelated queries, and also deal with information requirements, messages and mailif any.
4.DUTIES AND RESPONSIBILITIES
Deliver excellentcustomer service to all guests
Handle check-in andcheck-out efficiently
Answer calls and respondto inquiries politely
Provide accurateinformation about hotel services and local attractions
Maintain guest recordsand ensure data accuracy
Handle cash transactionsand billing procedures
Manage room bookings andreservations
Coordinate withhousekeeping and other departments
Monitor guest safety andreport issues when needed
Follow company policies,procedures, and standards
Ensure smooth shifthandovers
Attend training sessionsand meetings regularly
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer ServiceReservationcrmBilling4g5GQXDMHandoverRoompoliciesmacltenasIMSSafetyVolteCommissioningguestAndroidsoftware testingRrcrlcpdcpCSCFProject ManagementJavaFront OfficeHousekeeping
About EIH
EIH
Hospitality
8.1k+
employees
1949
77 years old
Delhi/NCR, New Delhi
India
₹6.3L PA avg
Avg at EIH
About
EIH Limited Company is a member of the Oberoi Group & a leader in luxury hospitality. They operates hotels under 3 well-known names of Oberoi, Trident & Maidens.
Industries
HospitalityTravel & Tourism / Hospitality
Employee ratings
10 reviews
3.9/ 5
Culture
4.6
Career growth
3.0
Work-life
3.8
Employees rate it well for
Company Culture41Job Security41
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