RFP/Bid Manager

Role & responsibilities

• Own the end-to-end RFP/RFI/RFQ bid lifecycle, from requirement analysis through proposal submission.
• Analyze client requirements, identify risks, define win themes, and develop compelling solution narratives.
• Develop proposals, executive summaries, delivery methodologies, compliance matrices, and solution approaches.
• Design digital learning solutions across Articulate Storyline/Rise, Captivate, Lectora, ePub3, animations, interactive games, SCORM/xAPI/cmi5, etc.
• Develop solution approaches for WCAG, Section 508, EN 301 549, including accessibility testing, VPATs, and assistive-technology validation.
• Define workflow automation, QA checkpoints, localization processes, and operational efficiencies within proposals.
• Incorporate practical AI/GenAI, LLM, synthetic media, dynamic assessment, and AI-assisted localization use cases.
• Build detailed LOE estimates, WBS, rate cards, pricing models, margins, resource plans, and volume/multi-currency pricing.
• Develop and maintain bid automation tools/calculators using Python, VBA/Macros, or Google Apps Script.
• Lead/co-lead client discovery calls, clarification meetings, proposal presentations, and oral bid defenses.
• Create executive-ready PowerPoint presentations, solution workflows, technical diagrams, and value propositions.
• Manage bid governance, timelines, task allocation, milestones, proposal pipelines, and status tracking using Smartsheet/project management tools.

Preferred candidate profile

• 5+ years of dedicated experience in RFP/Bid Management, solutioning, and proposal development within eLearning, EdTech, digital content, or digital learning environments.
• Bachelors/Master’s degree in Engineering, Computer Science, IT, Software Engineering, MCA, or a related analytical discipline.
• Strong understanding of the digital learning ecosystem, including authoring tools, LMS, ePubs, animations, serious games, accessibility, AI, and workflow automation.
• Strong understanding of WCAG, Section 508, and EN 301 549 with exposure to accessibility auditing and assistive technologies.
• Strong commercial acumen with hands-on experience in LOE estimation, WBS, pricing, resource planning, and financial modelling.
• Advanced Microsoft Excel skills, including complex formulas, pivot tables, dynamic arrays, and scenario/LOE models.
• High proficiency in PowerPoint, including solution storytelling, technical diagrams, and executive-level presentations.
• Working knowledge of Smartsheet/project management tools, including automation, dependencies, Gantt charts, and dashboards.
• Practical scripting knowledge in Python, VBA, or Google Apps Script for productivity and bid automation.
• Excellent client-facing communication, presentation, negotiation, and solution-defense skills.
• Ability to independently solution and author proposals without heavy dependency on delivery teams.
• Preferred: APMP or equivalent bid-management certification; familiarity with WAVE, Axe, PAC, NVDA/JAWS, and LMS integrations such as LTI, xAPI, and REST APIs.