Revops Analyst

We're looking for a RevOps Analyst to help scale TrueFan's outbound sales engine. The role is primarily focused on Sales Operations, CRM administration, and data, with some exposure to GTM automation.

The candidate will have responsibilities across the following functions:

LeadSquared and CRM:

• Own day-to-day LeadSquared administration lead stages, fields, workflows, routing, automations, users, and CRM hygiene.
• Troubleshoot CRM issues and continuously improve the CRM structure and processes used by the sales team.

Sales Operations:

• Build and improve processes around lead management, follow-ups, pipeline hygiene, rep productivity, and outbound execution.
• Work closely with sales managers to identify operational bottlenecks and implement scalable solutions.

Data and Analytics:

• Build reports and dashboards and analyse funnel metrics such as lead conversion, activity, ageing, disqualification, and rep performance.
• Turn sales data into actionable insights for leadership and identify opportunities to improve the outbound funnel.

Automation and GTM:

• Identify repetitive sales processes and build simple automations using CRM workflows, spreadsheets, APIs, or tools such as n8n/Make/Zapier.
• Help connect sales tools and improve data flows to reduce manual work for the sales team.

Requirements:

• 1+ years of relevant experience in Sales Ops, RevOps, CRM Ops, Business Ops, or Sales Analytics; hands-on LeadSquared experience is mandatory.
• Strong Excel/Google Sheets, data analysis, CRM administration, attention to detail, and understanding of sales funnels; basic SQL/API/automation experience is a plus.