Revenue Operations Analyst (Salesforce)

We are looking for an experienced Salesforce Administrator to manage, configure, and optimize our Salesforce environment. The ideal candidate has hands-on experience supporting a SaaS business and is comfortable working with Revenue Cloud (RevCloud) or CPQ tools to streamline quote-to-cash processes. This role will partner closely with Sales, Revenue Operations, Customer Success, Marketing and IT teams to ensure Salesforce continues to scale with the business.

• Own day-to-day administration of Salesforce, including user management, security settings, profiles, roles, permission sets, and sharing rules.
• Configure and maintain objects, fields, page layouts, record types, validation rules, workflows, flows, and process automation.
• Administer and support Revenue Cloud (RevCloud) or CPQ tools, including product catalogs, pricing rules, quote templates, and approval workflows.
• Manage the quote-to-cash lifecycle configuration in partnership with Sales and Finance teams.
• Handle data quality initiatives, including deduplication, data imports/exports, and regular audits.
• Build and maintain reports and dashboards to support Sales, RevOps, and leadership visibility.
• Manage integrations between Salesforce and other business systems (marketing automation, billing, support tools, etc.).
• Troubleshoot and resolve user-reported issues, ensuring timely support and minimal disruption.
• Evaluate and implement AppExchange packages and third-party tools as needed.
• Stay current with Salesforce releases and proactively recommend new features to improve efficiency.
• Document processes, configurations, and change management for audit and knowledge-sharing purposes.
• Support user training and onboarding for new Salesforce users.

• 5+ years of hands-on experience as a Salesforce Administrator.
• Salesforce Administrator Certification (ADM 201) required.
• Strong understanding of Salesforce Sales Cloud; experience with Service Cloud is a plus.
• Proven experience configuring flows, validation rules, approval processes, and automation (Flow Builder required; Process Builder/Workflow knowledge a plus).
• Experience managing user access, security, and data governance best practices.
• Strong analytical skills with experience building reports and dashboards.
• Excellent communication skills and ability to work with cross-functional, global stakeholders.

• Prior experience working in a SaaS/subscription-based business environment.
• Hands-on experience with Salesforce Revenue Cloud (RevCloud) or a CPQ tool (Salesforce CPQ, or similar) - including product configuration, pricing, and quote/proposal generation.
• Experience with subscription billing and renewals processes.
• Advanced Salesforce certifications (e.g., Advanced Administrator, CPQ Specialist, Platform App Builder).
• Experience with integration tools (e.g., MuleSoft, Zapier, or similar middleware).
• Basic understanding of Apex and Visualforce (not required to code, but able to collaborate with developers).
• Experience leveraging AI tools to improve Salesforce productivity and workflows, including familiarity with Salesforce MCP (Model Context Protocol).

Why EquiLend

• Be recognised for your contribution through a discretionary annual cash bonus, linked to individual and company performance.
• Work flexibly with up to 100 remote working days per year.
• Take time to recharge with 32 days of paid leave per year, comprising paid, casual, and sick leave, plus public holidays.
• Access comprehensive health insurance for you and your dependents from your first day.
• Receive personal accident insurance from the start of your employment.
• Connect with colleagues at an annual company-sponsored team retreat, hosted at a new location each year.
• If relocating from more than 40 miles away, receive hotel accommodation and travel ticket reimbursement.