Revenue Lead

Role & responsibilities

• Build healthy relationship with hotel owners
• Deliver good hotel owner and customer experience
• Act as a point of contact for hotel owners for operations support & escalations
• Help hotel owners to manage their portfolio network, improve revenue performance, solve issues, retain them, drive customer experience
• Handle hotel owner and customer escalations

• Ensuring occupancy (URNs) month on month
• Pay at Hotel (PAH) realization
• Ensuring daily availability of Sellable rooms (DSRN)

Preferred candidate profile

Experience

• 2+ years of relevant experience in operations handling, key accounts handling
• Analytical Skills
• Prior experience in managing cross-functional operations and customer escalation
• Demonstrate high ethical values