Revenue Lead

Role & responsibilities

• Build healthy relationship with hotel owners
• Deliver good hotel owner and customer experience
• Act as a point of contact for hotel owners for operations support & escalations
• Help hotel owners to manage their portfolio network, improve revenue performance, solve issues, retain them, drive customer experience
• Drive revenue by ensuring room availability and improving booking conversions
• Ensure timely collection of outstanding payments from clients
• Share regular market insights regarding competition, pricing trends, and ground-level challenges

Preferred candidate profile

• 2+ years of relevant experience in operations handling, key accounts handling
• Prior experience in managing cross-functional operations and customer escalation
• Demonstrate high ethical values
• Prior experience in hospitality or travel industry is a plus

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