Revenue Cycle Management

Roles and Responsibilities :

• Manage AR calls to resolve outstanding claims and accounts receivable issues.
• Conduct quality audits to identify areas for improvement in claims processing and denial management.
• Develop and implement effective strategies for reducing denial rates through education, training, and process improvements.
• Collaborate with internal teams to ensure timely resolution of customer complaints and feedback.

Job Requirements :

• 5-15 years of experience in US Healthcare BPO/RCM industry.
• Strong knowledge of claims processing, denial management, and AR calling processes.
• Proven track record in improving productivity, quality, and efficiency metrics.