Revenue Architect, Product Growth Manager

• Store OS has outgrown deal-by-deal selling. As modules, markets and deal sizes grow, proposals risk being rebuilt from scratch, scope gets promised ahead of the product, and delivery dates are set before anyone has sized the work.
• This role closes that gap. You will finalise what we sign: the scope, how it maps to the roadmap, the tentative effort and the delivery timeline, agreed with product and engineering before a contract goes out.
• You will be client-facing. You will sit with brand and retail leaders to shape scope, explain what is live and what is coming, and negotiate phasing and commercials. Internally, you will connect product, sales, implementation and finance, and own the commercial and delivery logic that holds a deal together

Scope, Roadmap and Delivery (Core of the Role)

• Finalise the scope of every deal before signing: what is live, what is on the roadmap, what needs custom work and what is out
• Map each committed feature to the roadmap and agree its timing with product and engineeringEstimate tentative effort and set realistic delivery timelines for implementation, integrations and roadmap items
• Resolve gaps before the deal closes: descope, phase it, price it as custom work, or walk away
• Maintain a single source of truth for feature availability by module, market and tier
• Track signed commitments after closing so delivery, implementation and the roadmap stay in step
• Feed patterns from deals back into roadmap prioritisation, with the revenue attached to each ask

Client Engagement

• Lead scope, roadmap and commercial conversations with brand and retail leaders, from discovery to signing
• Explain what is live, what is coming and when, without over-promising
• Negotiate phasing, timelines and commercials, and own the proposal and statement of work (SOW) that come out of it
• Stay close to key accounts after signing so commitments made in the sale are met

Pricing and Packaging

• Build and maintain the Store OS price book across modules, tiers and markets (INR, AED, SAR, IDR, GBP and others)
• Design bundles and editions that match how retailers actually buy: per store, per terminal, per module, usage-based or hybrid
• Define clearly what is standard, what is chargeable and what is custom, including implementation, integrations and hardware pass-through

Deal Architecture

• Structure commercials for complex and enterprise deals, including multi-brand groups, franchise networks and phased rollouts
• Own the scope, timeline and commercial response to requests for proposal and quotation (RFPs and RFQs), working with presales and product
• Set discount guardrails, approval matrices and standard terms (ramp pricing, pilots, minimum commitments, renewals)

Revenue Model and Forecasting

• Own the Store OS revenue model: annual recurring revenue (ARR), bookings, implementation revenue and collections
• Build the pipeline-to-revenue forecast and run the monthly revenue review with the Product Lead and finance
• Track unit economics per account: implementation cost, support load, gross margin and payback

Expansion and Retention

• Design upsell and cross-sell paths from core POS into clienteling, task management, radio-frequency identification (RFID) and other modules
• Work with customer success on renewal pricing, churn signals and at-risk accounts
• Enablement and Tooling
• Create proposal templates, return on investment (ROI) calculators and pricing calculators that sales can use without escalation

• Bachelors degree in Business, Engineering, or a related field
• 6-10 years of experience in product commercialization, solutions consulting, revenue operations, or a similar role
• Proven ability to define pricing, scope, and commercial proposals for enterprise technology products
• Experience working with clients and cross-functional teams including product, sales, and delivery
• Strong understanding of delivery feasibility, timelines, and commercial trade-offs

• MBA or equivalent postgraduate qualification
• Experience in retail technology, commerce platforms, or SaaS product