Revenue & Accounting Analyst
Hitachi Vantara · Pune · onsite · Posted 56d ago
Undisclosed5–10 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Mandatory Skill Set: Experience working within the US Healthcare Provider domain, with a strong understanding of hospital workflows and operational support.
- Provide L2/L3 production support for EMR, EHR, HIS, and other healthcare applications, ensuring high availability, stability, and system reliability.
- Monitor application performance, investigate incidents, troubleshoot issues, and resolve problems within defined SLA targets.
- Manage Incident, Request, Problem, Change, and Release Management activities in accordance with ITIL best practices.
- Diagnose and resolve application, interface, data, integration, and workflow-related issues using logs, database queries, and system analysis.
- Collaborate with physicians, nurses, technicians, and administrative staff to support clinical, operational, and business workflows.
- Coordinate with vendors, infrastructure, database, and development teams to drive timely issue resolution and continuous service improvements.
- Support application upgrades, patch deployments, release validation, system testing, and configuration management activities.
- Perform Root Cause Analysis (RCA) for recurring issues and implement corrective and preventive actions to improve system stability.
- Develop, maintain, and update operational documentation, SOPs, knowledge base articles, and support procedures.
- Ensure compliance with healthcare regulations, security standards, privacy requirements, and organizational policies.
- Participate in on-call support rotations and provide production support for mission-critical healthcare applications.
- Support healthcare interoperability and integrations involving EMR/EHR systems, laboratory, radiology, pharmacy, billing, and other clinical applications.
Sourced from naukri
Skills
crmmicrosoft officefinancial processesControllershipChange Managementinternational financial reporting standardsOracle DBLogisticsERPResearchCommunication SkillsIFRSSalesAccountingcomplianceBalance Sheet
About Hitachi Vantara
Hitachi Vantara
IT Services & Consulting
3.6k+
employees
Santa Clara, California
CU
₹22.2L PA avg
Avg at Hitachi Vantara
About
We build resilient data infrastructures the world’s innovators rely on. Together, we power what’s possible and create real-world impact through data.We empower businesses, including the Fortune 100, to innovate and scale through data. From solid data infrastructure, intelligent data management and AI powered hybrid cloud solutions — we’re the data backbone for the mission-critical.
Industries
IT Services & Consulting
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