Retention Executive
ICICI Lombard General Insurance Company Limited · Mumbai · onsite · Posted 50d ago
₹50.0K - ₹3.0L PA0–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Role & responsibilities
- Outbound Policy Renewals: Connect with existing health, motor, or corporate insurance policyholders before expiry to close timely renewals.
- Objection Handling: Address customer complaints, justify premium pricing, resolve queries, and explain coverage enhancements to minimize churn.
- Upselling & Cross-selling: Identify gaps in the customers existing coverage and propose top-ups, riders, or complementary insurance lines.
- Target Achievement: Secure daily, weekly, and monthly Key Performance Indicators (KPIs) focused on persistency ratio and overall renewal revenue.
Hr Geetanjali- [phone removed].
Mail Id- [email removed]
Sourced from naukri
Skills
Customer Retentionretention executiveRetention StrategiesUpsellingClient RetentionBusiness DevelopmentSalesRenewalsCustomer AcquisitionRetention
About ICICI Lombard General Insurance Company
ICICI Lombard General Insurance Company Limited
Insurance
13.7k+
employees
2001
25 years old
Prabhadevi, Mumbai
India
₹8.3L PA avg
Avg at ICICI Lombard General Insurance Company
₹50K – ₹3L PA
This role
About
ICICI Lombard is among India's leading general insurance companies. Explore the wide range of insurance policies for health, motor, travel, home & more.
Industries
InsuranceFinancial Services
Employee ratings
10 reviews
3.6/ 5
Culture
2.9
Career growth
2.4
Work-life
3.1
Employees rate it well for
Job Security36Overall Company36
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