Retail Testing Lead/Senior Test Consultant

About the Role

We are looking for an experienced Retail Testing Professional to join our client's quality engineering team. The ideal candidate will have strong experience in retail business processes, end-to-end testing, client engagement, and retail technology platforms. The role requires working closely with business stakeholders, product teams, and technology partners to ensure seamless delivery of high-quality retail solutions across stores, e-commerce, and integration landscapes.

Experience

• 10+ years of experience in Software Testing and Quality Assurance
• Strong experience in Retail and Fashion Retail domains
• Experience working directly with clients and business stakeholders
• Proven experience in leading testing activities across multiple workstreams

Key Responsibilities

• Collaborate with clients, business users, and project teams to gather and validate requirements
• Define and execute test strategies, test plans, and test cases for retail applications
• Perform Functional Testing, System Testing, Integration Testing, and Regression Testing
• Validate end-to-end retail business processes across online and in-store channels
• Coordinate testing activities across multiple applications and integrations
• Identify, track, and resolve defects while ensuring quality deliverables
• Participate in test planning, estimations, status reporting, and stakeholder communications
• Support UAT and production validation activities

Retail Domain Expertise

Strong understanding of:

• In-store purchasing and Point-of-Sale (POS) processes
• Online purchasing and e-commerce order lifecycle
• Product merchandising and catalog management
• Pricing, promotions, and discounts
• Inventory and order management
• Returns, exchanges, and refunds
• Customer and loyalty management processes

Technical Skills

Retail Platforms

• SAP Commerce (Hybris)
• Microsoft Dynamics 365 (D365)
• Point of Sale (POS) Systems
• Retail merchandising solutions
• Integration Technologies
• Boomi
• Middleware Integration Testing
• API Testing
• End-to-End Integration Validation

Testing Tools

• Appium
• IQP
• ICA
• Virtusa Testing Frameworks/Accelerators
• Test Management and Defect Tracking Tools

Required Testing Expertise

• Functional Testing
• Regression Testing
• System Integration Testing
• End-to-End Testing
• User Acceptance Testing Support
• API and Middleware Testing
• Defect Management and Root Cause Analysis
• Test Automation exposure preferred

Preferred Qualifications

• Experience working with Fashion Retailers and Retail Brands
• Exposure to Omnichannel Retail ecosystems
• Experience with Agile delivery methodologies
• Strong communication and stakeholder management skills
• Ability to engage confidently with business and client leadership

Key Competencies

• Client Facing Communication
• Retail Business Process Knowledge
• Analytical and Problem-Solving Skills
• Test Strategy and Planning
• Team Collaboration
• Stakeholder Management
• Quality Focus and Attention to Detail