Retail Store Manager

We are seeking a passionate and customer-focused store manager to join our ethnic wear store that sells Luxury handloom unstitched suits, sarees, jewellery and handbags.

Key Responsibilities

• Greet & assist customers in a friendly and professional manner.
• Should have good communication skills, customer conflict resolution skills and speak fluent English.
• Understand customer needs and provide personalized styling recommendations. Should be able to up-sell and cross-sell ethnic suits, jewellery & handbags.
• Drive individual and store sales targets through effective selling techniques.
• Stay updated on product knowledge including its fabric, material, craft and colour.
• Maintain store presentation, visual merchandising (VM) and cleanliness standards.
• Should individually handle stock display Ironing new collections, maintaining them by steam ironing and assisting in tagging & barcoding.
• Should keep regular checks on inventory count & packaging material and ensure timely stock replenishments.
• Technology & Systems: Having good computer skills including excel, word and handling billing processes – Point of sales (POS) systems & Cash handling.
• Build and maintain strong customer relationships for repeat business.
• Should be time punctual & disciplined – adhere to store opening & closing times.
• Support during promotional activities – Exhibitions at other sites and in-store events.
• Support during social media shoots – At other sites & in-store.
• Should have experience for dispatching online orders.
• Should be able to work in a fast-paced retail environment with positive attitude & team-player mindset.

Preferred Background

Over 3 years, experience in luxury fashion retail is a must

Minimum: 12th | Graduate (Preferred)

Certification in fashion styling or design (An advantage)

Language: Fluent English

Job Type: Permanent

Pay: 250000 to 275000 per annum in hand. No PF.

Conveyance: No (Should have own or hire)