Retail Salesperson

Job Description – Pre-Sales Executive (Interior Designer Background)

Location: Alankaram Showroom, Wilson Garden (Near Lalbagh Botanical Garden), Bengaluru

About Alankaram

Alankaram is one of India's leading premium solid wood furniture brands, designing and manufacturing luxury furniture for discerning homeowners, architects, and interior designers. Every piece is crafted using authentic solid wood (teak, ash, oak, or beech), combining timeless design with exceptional craftsmanship.

We are looking for passionate Interior Designers who enjoy interacting with customers and helping them create beautiful living spaces.

Role Summary

As a Pre-Sales Executive, you will be the first design consultant customers interact with when they visit our showroom. Your role is to understand their lifestyle, design preferences, space requirements, and budgets, and guide them towards suitable furniture collections while creating an exceptional luxury buying experience.

You will work closely with the Sales Team to convert enquiries into successful projects.

Key Responsibilities

Customer Experience

• Welcome walk-in customers professionally.
• Understand customer requirements through detailed discussions.
• Build rapport and create a premium showroom experience.
• Explain product features, materials, craftsmanship, finishes, and customization options.
• Recommend suitable furniture collections based on customer requirements.
• Assist customers in visualizing furniture within their spaces.

Design Consultation

• Provide furniture layout suggestions.
• Advise customers on:
• Space planning
• Colour coordination
• Material combinations
• Wood finishes
• Upholstery selections
• Styling and accessories
• Help customers create cohesive interior concepts.

Sales Support

• Qualify customer requirements before handing them over to the Sales Executive.
• Prepare preliminary furniture selections.
• Coordinate with the sales team for quotations.
• Follow up on pending customer requirements whenever required.

CRM & Documentation

• Record all customer interactions in the CRM.
• Maintain accurate enquiry records.
• Update customer preferences and project notes.
• Ensure timely follow-up reminders are recorded.

Coordination

• Work closely with:
• Sales Team
• Design Team
• Factory
• Customer Experience Team
• Coordinate sample requests and material selections.

Candidate Profile

Education

• Bachelor's Degree / Diploma in:
• Interior Design
• Interior Architecture
• Architecture
• Furniture Design

Experience

• 5+ years in:
• Interior Design
• Modular furniture
• Luxury furniture
• Home interiors
• Residential design
• Premium retail interiors

Freshers with exceptional design skills and communication may also be considered.

Required Skills

Design Skills

• Space Planning
• Furniture Planning
• Interior Styling
• Material Knowledge
• Colour Theory
• Furniture Ergonomics

Software Skills

Preferred knowledge of:

• AutoCAD
• SketchUp
• Photoshop
• MS Office
• Google Workspace

Knowledge of CRM software will be an advantage.

Communication Skills

Excellent:

• English
• Kannada (preferred)
• Hindi (preferred)

Should be confident in presenting ideas to customers.

Desired Personality

We are looking for someone who is:

• Passionate about design
• Well-groomed and professional
• Customer-centric
• Positive and enthusiastic
• Detail-oriented
• Patient and empathetic
• Creative yet practical
• Willing to learn continuously
• Comfortable working in a premium luxury environment

What Success Looks Like

You will be successful if you can:

• Deliver an outstanding showroom experience.
• Build trust with customers quickly.
• Understand customer requirements accurately.
• Help customers make informed design decisions.
• Generate high-quality sales opportunities.
• Contribute to improved customer satisfaction and conversion rates.

Working Hours

• Retail showroom schedule
• Weekly off as per company policy
• Weekend and public holiday availability is essential, as these are peak customer days.

Why Join Alankaram

• Work with one of India's fastest-growing luxury furniture brands.
• Exposure to premium residential and commercial projects.
• Opportunity to work with renowned architects and interior designers.
• Career growth in luxury retail, interior design, and customer experience.
• Professional training on furniture design, materials, and luxury sales.
• Collaborative, design-driven work environment with opportunities for long-term growth.

Compensation

• Competitive salary based on experience.
• Performance incentives linked to showroom and individual performance.
• Career progression into Senior Designer, Design Consultant, Store Manager, or Regional Manager

Showroom Address:

Alankaram, Wilson Garden (Near Lalbagh Botanical Garden), Bengaluru.