Retail Sales Specialist

Job Title: Retail Sales Specialist – Luxury Products (Pens & Accessories)

Location: Makoba – Chennai Retail Store

Experience Required: Minimum 1–2 Years in Luxury Retail

About Makoba:

Makoba is India's premier destination for luxury writing instruments, lifestyle accessories, and timeless gifts. Representing globally renowned brands such as Montblanc, Namiki, Sailor, Lamy, Leonardo, Graf von Faber-Castell, Visconti, Montegrappa, and more, Makoba offers an unmatched luxury retail experience. With an unwavering commitment to quality and personalized service, Makoba is where passion meets precision.

Role Overview:

We are seeking a polished, passionate, and performance-driven Retail Sales Executive to join our Bangalore store. The ideal candidate will have hands-on experience in handling luxury products like pens, and fine accessories. You will be the face of Makoba – delivering not just a sale, but a memorable luxury experience for every customer who walks through our doors.

Key Responsibilities

• Greet and assist walk-in customers with warmth, professionalism, and attention to detail
• Demonstrate in-depth product knowledge of luxury pens, corporate gifts, and lifestyle accessories
• Understand customer needs and offer tailored recommendations based on style, utility, and budget
• Achieve and exceed individual and store sales targets through consultative selling
• Maintain impeccable visual merchandising and stock presentation standards
• Build and nurture relationships with high-value clientele, including follow-ups and CRM
• Handle billing, inventory, and POS systems with accuracy
• Support team members and contribute to the store's overall performance and brand reputation

What We're Looking For:

• 1–2 years of retail experience in luxury products (e.g., watches, pens, jewellery, perfumes, fashion)
• Excellent communication skills in English & Hindi; knowledge of other regional languages is a plus
• Strong customer service orientation with a refined, courteous demeanor
• Sales-driven mindset with a passion for luxury and fine craftsmanship
• Tech-savvy and comfortable using POS systems and CRM tools
• Availability to work weekends, holidays, and retail hours as required

What We Offer

• A chance to work with India's largest curated collection of Luxury & Premium Writing Instruments
• Exposure to iconic global luxury brands and exclusive product lines
• Attractive compensation package with and performance incentives
• Ongoing training, product workshops, and opportunities for growth within the organization.
• A positive, respectful, and inspiring work environment

If you're someone who believes luxury is in the detail and finds joy in helping customers discover timeless pieces, we'd love to meet you.

Apply now and be a part of the Makoba legacy.

Job Types: Full-time, Permanent

Benefits:

• Cell phone reimbursement
• Leave encashment
• Paid sick time
• Paid time off
• Provident Fund

Language:

• English (Required)

Location:

• Chennai

Work Location: In person

Job Type: Full-time

Benefits:

• Leave encashment
• Provident Fund

Work Location: In person