Retail Sales Officer

Company Name : Tata Play Fiber

Position Details
Job Title : Retail Sales Officer

Department Sales

Reporting To : Area Sales Manager

Employment Type : Third Party Payroll

Work Location : Mumbai, Delhi, Pune, Bangalore, Chennai, Jaipur, Kolkata

Industry : Telecom / Broadband / Internet Services

Experience Required : 2 - 5 Years

Qualification : 12th Pass / Graduate Preferred

Job Summary
The Sales Representative will be responsible for promoting and selling Tata Play Fiber broadband services in assigned territories. The role involves customer acquisition, lead generation, field marketing activities, and achieving monthly sales targets while maintaining excellent customer relationships.

Key Responsibilities

• Promote Tata Play Fiber broadband and OTT services to potential customers.
• Generate leads through field visits, references, societies, and local market activities.
• Explain broadband plans, offers, and service benefits to customers.
• Achieve assigned daily and monthly sales targets.
• Coordinate with installation and support teams for customer onboarding.
• Maintain accurate records of leads, follow-ups, and closures.
• Build strong relationships with retailers, distributors, and channel partners.
• Conduct market surveys and competitor analysis in assigned areas.
• Ensure customer satisfaction and resolve basic customer concerns.

Required Skills & Competencies

• Strong communication and interpersonal skills.
• Good convincing and negotiation ability.
• Target-oriented and self-motivated personality.
• Basic understanding of broadband/internet services.
• Ability to work independently in field sales activities.
• Customer handling and relationship management skills.

Eligibility Criteria

• Minimum qualification: Higher Secondary (12th Pass).
• Graduation preferred.
• Minimum 2 Years of Experience in Telecom Industries.
• Prior experience in telecom, broadband, FMCG, or direct sales will be an added advantage.

Salary & Benefits

• Fixed Salary
• Attractive Incentives
• Performance Bonus
• Travel Allowance
• Career Growth Opportunities
• Training & Development Programs

Working Conditions

• 6 Days Working
• Field Sales Role
• Target-Based Environment

Preferred Candidate Profile

• Energetic and confident personality.
• Ability to communicate in local language, Hindi, and basic English.
• Willingness to travel within assigned territory.
• Passion for sales and customer interaction.

Documents Required

• Updated Resume
• Aadhaar Card
• PAN Card
• Passport Size Photos
• Educational Certificates