Retail Sales Executive

Company Description Trove Innovations (India) Private Limited is a values-driven organization built on integrity, honesty, and transparency, with a commitment to making a positive impact beyond commercial success. The company fosters a strong sense of community, where people from diverse backgrounds are welcomed, respected, and included. Trove specializes in supplying high-quality tiles made in India, as well as premium imported tiles from Italy and Spain, serving a wide range of aesthetic preferences from contemporary to traditional. Customers can choose from a carefully curated assortment of porcelain and ceramic tiles in various finishes, colors, and styles to complement their spaces. Team members at Trove work in an environment where their contributions are valued, and where excellence and responsibility guide everyday decisions.
Role Description The Retail Sales Executive role is a full-time, on-site position based in Bengaluru. The Retail Sales Executive will welcome and engage walk-in customers, understand their requirements, and recommend suitable tile products and solutions. This role includes explaining product features and benefits, preparing quotations, processing orders, and coordinating with the store and logistics teams to ensure smooth delivery and installation follow-up. The Retail Sales Executive will maintain visual merchandising standards, keep product displays updated, and ensure the showroom is clean and organized. Daily responsibilities also include building long-term customer relationships, handling inquiries and concerns professionally, meeting sales targets, and providing feedback to management on customer trends and market needs.
Qualifications

• Candidates should possess strong Retail Sales and Sales skills, with the ability to meet targets and convert inquiries into orders.
• Candidates should possess excellent Customer Service and Relationship Building skills to create positive, lasting customer experiences.
• Candidates should possess clear and professional Communication skills, both verbal and written, to explain products and negotiate effectively.
• Candidates should possess basic product understanding or an interest in tiles, interior design, or building materials, and be willing to learn.
• Relevant experience in retail showroom sales, building materials, or home décor will be an advantage.
• Ability to work on-site in Bengaluru, including weekends and retail peak hours, with a customer-focused attitude.
• Minimum educational qualification: High school diploma; a bachelor's degree in business, marketing, or a related field is preferred.
• Proficiency in English and local languages, along with basic computer skills (POS systems, email, and spreadsheets), is beneficial.