Retail Sales Executive || Location - Bengaluru

1. Customer Delight & Service Excellence Deliver a friendly, knowledgeable, and solution-oriented experience for every pet parent and pet.

2. Efficient Booking & Service Support - Accurately manage customer

appointments for grooming and vet services, ensuring confirmations, timely follow-ups, and minimized waiting time.

3. Sales Target Achievement- Consistently meet or exceed department/category sales targets through active selling, upselling, and cross selling.

4. Product Knowledge & Recommendations- Maintain in-depth knowledge of products, services, and promotions to offer personalized suggestions to customers.

5. Shrinkage & Stock Control Support- Assist in maintaining shrinkage at or below 1.5% of total net sales by following FIFO, ensuring accurate

inward/outward stock recording, and promptly flagging discrepancies or

potential loss prevention concerns.

6. Team Collaboration & Engagement- Work closely with the store team to ensure smooth daily operations, contribute to training participation, and support team initiatives.

7. Compliance Awareness- Maintain awareness of store licenses, hygiene, and safety protocols, supporting preparedness for official inspections.