Retail Sales Consultant

Role & responsibilities

• Welcome customers and provide a warm, personalized in-store experience
• Understand customer needs and recommend suitable hair products and solutions
• Demonstrate products and assist with trials (hair extensions, toppers, etc.)
• Clearly explain product features, benefits, and usage
• Actively convert inquiries into successful sales and meet monthly targets
• Build strong customer relationships to drive repeat business
• Maintain store presentation, cleanliness, and visual merchandising standards
• Monitor stock levels and coordinate restocking when required
• Stay updated on product knowledge, trends, and competitor offerings
• Collaborate with team members to achieve overall store sales goals

Preferred candidate profile

• Strong communication and interpersonal skills
• Sales-driven with good persuasion and negotiation abilities
• Customer-first mindset with a professional attitude
• Ability to work in a fast-paced retail environment
• Graduate / Diploma / Relevant degree (preferred)
• 13 years of experience in retail sales.
• Experience in beauty, fashion, or FMCG retail is an advantage