Retail QA Practice Specialist

Role Overview

We are seeking a skilled technology professional to deliver high-quality digital solutions for global clients. The role is we are looking for a Retail QA Practice Specialist with strong domain depth and quality engineering expertise to drive quality assurance across retail transformation programs. The role requires deep understanding of retail business processes combined with hands-on QA practices, automation, and modern testing approaches.

India

Full Time

Work Mode: Hybrid

Key Responsibilities

• Retail Domain-Led Quality Ownership Own quality assurance across end-to-end retail ecosystems including eCommerce, POS, OMS, supply chain, inventory, and payments Translate retail business workflows (stores, digital, merchandising) into effective test scenarios and validation strategies Ensure business process integrity through functional, integration, and regression testing (Aligned with enterprise retail QA covering omnichannel flows, POS, OMS, and digital systems)
• QA Strategy Execution Define and execute test strategies, test plans, and release validation approaches Drive functional, integration, regression, and UAT support across programs Establish defect management, quality metrics, and reporting mechanisms (Consistent with QA governance, SOPs, and release validation models)
• Automation Quality Engineering Contribute to and drive adoption of test automation frameworks (UI, API, regression suites) Support integration of automated testing into CI/CD pipelines Identify opportunities for shift-left testing and AI-assisted testing approaches (Aligned with modern QA practices including automation and continuous testing)
• Practice Delivery Alignment Work closely with delivery, product, and engineering teams to ensure quality alignment Participate in solutioning, estimations, and QA strategy during presales cycles Contribute to building QA accelerators, reusable assets, and testing playbooks
• Thought Leadership Enablement Develop domain + QA POVs for retail testing (e.g., omnichannel testing, POS automation) Mentor junior QA engineers and enable teams on best practices and tools Stay updated with emerging QA trends, including AI-led testing and continuous quality engineering

Required Skills

• 8-12 years of total experience, with minimum 8 years in Retail domain
• Strong understanding of retail business processes: eCommerce / Digital Commerce POS / Store Systems OMS / Fulfillment Merchandising / Inventory
• Solid experience in: Functional testing, integration testing, and regression cycles QA process governance and metrics tracking Agile / Scrum testing environments Technical Skills (Required)
• Working knowledge of test automation tools and frameworks (e.g., Selenium, Playwright, Tosca, or equivalent)
• Exposure to: API testing (REST services) CI/CD tools (Azure DevOps, Jenkins, etc.) Test management and defect tracking tools (Aligned with enterprise QA automation and CI/CD

Good to Have

• Oracle Retail

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.