Retail & Offline Growth Manager

JD - Retail & Offline Growth Manager KAUSHAH

Retail | Exhibitions | Expansion | Business Growth

About KAUSHAH

KAUSHAH is a premium saree brand focused on bringing exquisite Indian textiles, craftsmanship, and contemporary retail experiences to customers. As we scale our offline presence, we are looking for a

dynamic professional who can take ownership of retail operations, offline expansion, exhibitions, and customer growth.

Role Overview

We are looking for a highly organised, commercially driven, and hands-on

Retail & Offline Growth Manager to lead KAUSHAH's retail operations and build a strong offline growth engine.

The role will be responsible for managing and improving retail performance, identifying expansion opportunities, planning and executing saree exhibitions/pop-ups, and developing strategies to

increase offline sales and brand visibility.

This is a high-ownership role requiring excellent communication, strong planning, sharp execution, and the ability to turn ideas into measurable business results.

Key Responsibilities

1. Retail Management

• Manage day-to-day KAUSHAH retail operations and ensure smooth store functioning.
• Drive store sales, customer experience, visual merchandising, inventory movement, and operational efficiency.
• Set and track sales targets, KPIs, conversion, average order value and repeat customers.
• Identify operational gaps and implement improvements.

2. Retail Expansion

• Identify and evaluate new locations, markets, retail formats and partnership opportunities.
• Support planning and execution of new KAUSHAH stores, shop-in-shop formats and other offline channels.
• Conduct market and competitor analysis to identify growth opportunities.
• Develop strategies to increase KAUSHAHs offline footprint and revenue.

3. Exhibitions & Pop-ups

• Own the complete planning and execution of saree exhibitions, pop-ups and offline sales events.
• Identify suitable venues, cities, partners and customer communities.
• Manage budgets, vendors, logistics, inventory, staffing, merchandising and event timelines.
• Develop event-specific sales and marketing strategies to maximise footfall and conversions.
• Conduct post-event analysis and implement learnings for future exhibitions.

4. Growth Strategy & Execution

• Develop and execute practical strategies for rapid offline growth.
• Work closely with Marketing, E-commerce, Creative and Sales teams to create integrated campaigns.
• Identify new customer acquisition channels and offline business opportunities.
• Convert market insights into actionable growth initiatives.

5. Team & Stakeholder Management

• Coordinate with internal teams, vendors, event partners, landlords and external agencies.
• Lead and coordinate the retail/exhibition team to ensure timely execution.
• Establish clear timelines, responsibilities and deliverables for every initiative.
• Ensure high accountability and follow-through from planning to execution.

What Were Looking For

• 50 years of experience in retail management, retail expansion, exhibitions, events, business development or offline sales.
• Experience in fashion, apparel, lifestyle, jewellery, luxury retail or D2C brands will be preferred.
• Excellent communication, negotiation and stakeholder-management skills.
• Strong planning, organisation and execution abilities.
• Commercial mindset with a strong understanding of sales and customer behaviour.
• Ability to manage multiple projects and deadlines simultaneously.
• Highly proactive, hands-on and comfortable working in a fast-growing environment.
• Strong analytical and problem-solving skills.
• Willingness to travel for exhibitions, store launches and market expansion.

Success in This Role

Success will be measured by:

• Retail sales and store performance
• Offline revenue growth
• Successful execution and ROI of exhibitions/pop-ups
• New retail/market expansion
• Customer acquisition and repeat business
• Operational efficiency and execution quality

Why Join KAUSHAH?

• Opportunity to play a key role in building and scaling a premium Indian saree brand.
• High ownership and visibility across retail and business growth.
• Opportunity to shape KAUSHAHs offline expansion strategy from the ground up.
• Fast-paced environment with significant scope to experiment, build and grow.