Retail Design Architect

• Execute operational plan chalked out by the Regional GM - HPM and provide support in establishing facilities team structure, resource management, etc. for the assigned project that assures profitability through timely completion of projects and cost-effectiveness
• Deploy resources for Property management
• Ensure resolution of customer complaints as per prescribed timelines in consultation with the other functions/ departments
• Ensure water, electricity, and other utility connection in consultation with the liaisoning team
• Manage facility management teams at the assigned project and perform performance appraisal for all the direct reports as per PMS guidelines and timelines
• Vendor management, Billing, and payment on a timely basis
• Customer Satisfaction Scores - at the time of Key Handover and also subsequent tickets closures stages
• Commercial objectives of Cost and profitability
• Resident Engagement and Events management
• Any other task(s) as assigned by the Senior management from time to time.

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