Retail Customer Service Executive
V4 Recruiters · Pune · onsite · Posted 66d ago
₹24.0L - ₹48.0L PA0–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Responsibilities:
* Manage customer queries via phone, email & chat
* Maintain high CSAT scores through exceptional service
* Collaborate with teams on product improvements
* Resolve issues promptly & professionally
Perks and benefits
Health insurance, Provident fundSourced from naukri
Skills
Customer ServiceCustomer ExperienceCustomer EngagementCustomer RetentionCustomer Escalationretailcustomer satisfactionCustomer SupportD2CCustomer CareB2CCustomer ManagementcsaE-commerceCustomer RelationshipCustomer Operationsinbound