Retail Counter Sales Executive- Gold and Diamond Jewellery
MK Sons Fine Jewels · Mumbai · onsite · Posted 30d ago
About a minute. You'll make an account on the way through.
About this role
Job Description: Sales Executive in the Gold and Diamond Jewellery Industry
Position: Counter Sales Executive Gold & Diamond Jewellery
Location: Mumbai, Bandra
Department: Retail Sales
Reports to: Store Manager/Sales Manager
Job Summary: We are looking for candidates from Mumbai Only.
The Sales Executive will be responsible for providing excellent customer service, showcasing product knowledge, and achieving sales targets by promoting gold and diamond jewellery. This role demands a strong understanding of jewellery trends, customer preferences, and a high level of professionalism.
Key Responsibilities:
Greet and assist customers in a courteous and professional manner.
Understand customer needs and recommend suitable gold/diamond jewellery products.
Explain product features, pricing, quality, and making charges.
Build customer relationships to encourage repeat business and referrals.
Achieve daily, weekly, and monthly sales targets.
Handle customer queries and resolve concerns promptly.
Ensure high levels of customer satisfaction through excellent sales service.
Maintain product displays, cleanliness, and visual merchandising standards.
Manage billing and ensure accurate invoicing.
Keep updated with product knowledge, new launches, and industry trends.
Collaborate with inventory and stock teams for stock availability and replenishment.
Follow all company policies related to security, handling of gold/diamonds, and cash.
Key Requirements:
Education: Minimum HSC/Graduate
Experience: 13 years in retail sales, preferably in the jewellery or luxury segment.
Skills:
Strong communication and interpersonal skills
Sales and negotiation ability
Customer-oriented attitude
Basic knowledge of gold/diamond certification and standards
Language proficiency: English, Hindi, and Marathi
Working Hours: Retail shift timings 11:00am to 09:00pm
Interested candidates can apply in confidence at [email removed] and WhatsApp on [phone removed].
Job Types: Full-time, Permanent
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