Retail Collections (Collections Portfolio and Strategy) - Unit Head

Role & responsibilities :

Strategy and Planning

• Create a Data mart of all collection interactions so that the same can be utilized for future analysis
• Lead Forecasting efforts with Quarterly planning, cross functioning with Risk, Business and Finance teams which include clarifying assumptions and trend analysis, assisting with existing trends
• Support the Collections team through timely and accurate delivery of reports and management information.

Policies, Processes & Procedures

• Ensure compliance with audit and infosec requirements of the organization

Business Development

• Advanced Caps & Lead generation systems for business (Additional Responsibility added. Data warehousing and automation of performance tracking.
• Create a Collection Dashboard detailing the critical parameters being driven by collections
• Develop all critical reports on Excel / any other available tool so that the same can be viewed by the collection team
• Create linkages of Business and Collections and identify arrears and segments and provide inputs to the policy team

Performance Monitoring & Reporting

• Execute forecasting agenda as they apply to collections process and applications related to Collections strategy team
• Provide analytics support in segmentation

Relationship Management

• Enhance productivity and efficiency levels through a culture of continuous improvement and increase usage of automation to develop a robust MIS infrastructure
• Provide guidance to team on data requirements and guide in analysis

Experience

Essential: 10- 12years. Analytics and MIS experience preferably from banking or NBFC domain. Good knowledge.

Preferred: 10- 12years. Analytics and MIS experience preferably from banking or NBFC domain. Good domain knowledge.