Retail Banking Professional
Impact Hr N Km Solutions · Nashik · onsite · Posted 43d ago
Undisclosed0–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
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Key Responsibilities
Manage a Portfolio of Retail Banking Customers Through Phone, Video, Email, and Digital Channels.
Build Long-term Customer Relationships and Act as the Primary Point of Contact for Banking Needs.
Promote and Cross-sell Retail Banking Products such as Savings Accounts, Current Accounts, Fixed Deposits, Loans, Credit Cards, Insurance, and Investment Products.
Conduct Periodic Customer Reviews to Identify Financial Needs and Recommend Suitable Solutions.
Resolve Customer Queries and Service Requests Within Defined Timelines.
Achieve Sales, Revenue, and Customer Satisfaction Targets.
Ensure Compliance with Banking Regulations, Kyc Norms, and Internal Policies.
Maintain Accurate Customer Records and Interaction History in Crm Systems.
Support Customer Onboarding and Digital Banking Adoption Initiatives.
Identify Opportunities to Deepen Customer Relationships and Increase Wallet Share.
Experience 0 - 5 Years Salary 3 Lac To 3 Lac 50 Thousand P.A. Industry Financial Services / Banking, Investments / Insurance / Stock Market / Loan Qualification Key Skills Retail Banking Retail Bank Retail Branch Banking Retail Banking Operations Banking Retail Banking Operations Manage a Portfolio of Retail Banking Customers Through Phone, Video, Email, and Digital Channels.
Build Long-term Customer Relationships and Act as the Primary Point of Contact for Banking Needs.
Promote and Cross-sell Retail Banking Products such as Savings Accounts, Current Accounts, Fixed Deposits, Loans, Credit Cards, Insurance, and Investment Products.
Conduct Periodic Customer Reviews to Identify Financial Needs and Recommend Suitable Solutions.
Resolve Customer Queries and Service Requests Within Defined Timelines.
Achieve Sales, Revenue, and Customer Satisfaction Targets.
Ensure Compliance with Banking Regulations, Kyc Norms, and Internal Policies.
Maintain Accurate Customer Records and Interaction History in Crm Systems.
Support Customer Onboarding and Digital Banking Adoption Initiatives.
Identify Opportunities to Deepen Customer Relationships and Increase Wallet Share.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
customer satisfactioncrmFixed Depositscrm systemsDigital BankingCustomer Onboardingbanking regulationsCustomer QueriesBankingCurrent accountsFinancial Servicescompliancebanking operationsCustomer Relationships