Retail and Store Manager

Role & responsibilities

• Own and deliver overall store revenue and profitability targets.
• Interact with customers, especially high-value or escalated cases, to ensure satisfaction and retention.
• Lead, coach, and develop the store sales team.
• Monitor sales KPIs, conversion ratios, and productivity metrics.
• Ensure strict adherence to pricing governance, billing processes, and company policies.
• Drive local marketing initiatives to increase walk-ins.
• Oversee inventory coordination and display standards.
• Submit accurate business reports and forecasts to leadership.

Preferred candidate profile

• 5+ years in Furniture
• Experience managing store-level revenue and teams