Retail and Store Manager

Role will include:

• Hold accountability for Store target achievement and P&L responsibility.
• Monitor the daily operations at the store including customer experience, escalations, revenue and people related responsibilities .
• Ideate, execute and continuously work towards making the product and service experience better for our customers to ensure that the Store consistently exudes our brand experience
• Monitor Inventory cycles and stock replenishment in coordinating with the Operations and Sourcing teams.
• Track and analyze Store and Team member performances on a daily basis and execute measures to enhance performance.
• Recommend measures to the board for enhancing store profitability and efficiency through process and system improvements.
• Liaise with Sourcing / Product / Customer Service team to share feedback on products and process as and when needed.
• Engage and motivate the team members towards target .achievement, customer centricity and better performance and work with the Training Team on identifying training needs and work towards building a motivated team at the Store .
• Requires working on Saturdays / Sundays.