Retail and Arena Operations Lead

WHAT YOU WILL DO

• Run the arena from opening to close: rosters, floor, and uptime of tracks and equipment.
• Run on-site retail and merch: stock, billing and sales.
• Hire, train and brief marshals and floor staff, including safety briefings.
• Manage vendors and supply.
• Keep the floor safe: batteries, spectators, incident logs and permissions.
• Handle other day-to-day offline D2C operations: offline points of sale and pop-ups, stock and inventory flow, offline orders and returns, and Garage service handling.

WHAT YOU BRING

• 3-7 years in venue, attraction or retail operations, hands-on in both retail and live venue.
• You have run D2C or offline retail operations: stock, orders, returns.
• You have led a frontline floor team, including evenings, weekends and event days.
• You have run safety and incident processes in a public venue.

GOOD TO HAVE

• You have worked in go-karting or amusement operations (a strong fit).
• You are comfortable with batteries and electronics.
• You have run an outlet, caf or turf.

WHERE YOU MIGHT BE COMING FROM

Your background can be education or work, in any field. A strong institution, a marquee brand or a self-built record all count. Results and growth come first.Role & responsibilities