Restaurants Reception and Reservation Manager
Naukri Hospitality Jobs · Bengaluru · onsite · Posted 34d ago
Undisclosed1–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Roles and Responsibility
Job Requirements
- Manage front desk operations, including reception and reservation services.
- Coordinate with various departments to ensure seamless guest experiences.
- Handle guest complaints and feedback professionally and courteously.
- Maintain accurate records of reservations and guest interactions.
- Ensure efficient check-in and check-out processes for guests.
- Collaborate with the restaurant manager to promote exceptional customer service.
Job Requirements
- Proven experience in hospitality management, preferably in a hotel or restaurant setting.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work well under pressure and manage multiple tasks simultaneously.
- Strong attention to detail and organizational skills.
- Familiarity with reservation systems and software applications.
- Ability to lead and motivate a team to achieve high levels of customer satisfaction.
Sourced from naukri
Skills
Customer ServiceReceptionReservationcustomer satisfactionrestaurant managerFront DeskHospitalityguest complaintshospitality managementoperations