Restaurant Manager

Role & responsibilities

Creating a shared vision across the restaurant that aligns with company priorities. Managing relationships across departments Planning and organizing work to be done Seeking opportunities to enhance the customer experience Making data-based decisions about restaurant finances and the customer experience Ensuring a safe and secure working environment Building relationships within the community.

Driving P&L Discipline timelines. Ops Excellence (Customer First Mindset) Need to ensure that Pre-Shift Planning in reviewed 1 Day in advance inorder to ensure Customer Experience is delivered as per Standard & Ops KPIs are achieved. Dine & Delivery Rating/ Review & Customer Complaint to be reviewed on daily basis. Process Gap Needs to be identified & Fixed. Detailed Travel Path Needs to be taken to verify (Food Safety/ DPSC/ FIFO/ Pest Issues) & Equipment breakdown, Restaurant Cleanliness Standards & Maintenance Issues. Process Gap Needs to be identified & Fixed.

Business Growth Mindset

RGM Needs to build network in the Trade Area & Focus on building community relationship.

Preferred candidate profile