Restaurant Manager
Stay Banaras · Varanasi · onsite · Posted 62d ago
About a minute. You'll make an account on the way through.
About this role
ABOUT THE ROLE
We are looking for an experienced and dedicated Restaurant Manager to lead the team at our iconic fine dining restaurant Behind Yellow Door Diner. You will be responsible for managing all day-to-day activities ensuring excellent customer service, managing staff, and maintaining profitability. This is a key leadership position in our restaurant.
KEY RESPONSIBILITIES
1. Menu Development & Engineering
Oversee menu planning,costing,pricing and periodic updates in coordination with the culinary team,ensuring quality,customer satisfaction and profitability.
2. Staff Management
- Train and supervise restaurant staff including servers, kitchen crew, and support staff
- Create work schedules for all team members
- Conduct performance reviews and provide feedback to staff
- Motivate the team to deliver excellent service
- Ensure all staff follow company policies and procedures
3. Customer Service
- Ensure customers receive excellent service at all times
- Handle customer complaints professionally and resolve issues quickly
- Monitor customer satisfaction and gather feedback
- Walk around the restaurant during service to check on customers
- Build relationships with regular customers
- Ensure a clean, welcoming, and safe dining environment
4. Financial Management
- Control food and beverage costs
- Monitor daily, weekly, and monthly sales reports
- Prepare and manage the restaurant budget
- Reduce waste and unnecessary expenses
- Ensure profits meet company targets
- Handle cash and payment processing
5. Food Quality & Safety
- Ensure all food is prepared according to recipes and standards
- Follow all food safety and hygiene rules strictly
- Conduct regular health and safety inspections
- Keep all certifications (food safety, health permits) current
- Address any food quality complaints immediatey
6. Inventory & Supplies
- Monitor stock levels of food and supplies
- Coordinate with store and purchase manager.
- Reduce wastage and spoilage
7. Operations Management
- Oversee kitchen and dining area operations
- Ensure opening and closing procedures are followed
- Maintain restaurant equipment and arrange repairs
- Create and update restaurant procedures
- Ensure all areas are clean and well-maintained
- Manage reservation systems
- 8. Sales & Marketing
- Promote special menu items and offers
- Work with marketing team on promotions
- Track competitor activities
- Suggest menu improvements
9. Reporting & Documentation
- Prepare daily, weekly, and monthly reports
- Document all staff meetings and decisions
- Provide updates to upper management regularly
Sourced from naukri