Restaurant General Manager
Ponram Biriyani Chennai · Chennai · onsite · Posted 1d ago
About a minute. You'll make an account on the way through.
About this role
Business & P&L
- Own the outlet's P&L, sales targets and profitability
- Drive revenue through dine-in, takeaway, delivery and events
- Control food, labour and operating costs
- Present weekly and monthly business reports to management
Operations
- Lead complete FOH and BOH operations
- Plan manpower, shifts and rosters
- Ensure smooth service during peak hours
- Plan stock needs and reduce wastage
Guest Experience
- Deliver consistent service and food quality
- Handle guest feedback and escalations
- Maintain the brand's image and dining standards
People & Training
- Lead, hire and develop the outlet team
- Train staff on service standards and SOPs
- Run performance reviews and build second-line leaders
Compliance
- Ensure hygiene, safety and FSSAI compliance
- Implement company policies and SOPs at the outlet
Brand & Growth
- Promote the outlet through local marketing and events
- Suggest offers and ideas to grow footfall
Sourced from naukri