Restaurant General Manager (Italian Restaurant Background) for Lonavala

Job Description:

Key Responsibilities:

.Overall management of restaurant operations, including FOH, BOH, service, guest experience, and P&L.
.Lead and manage the restaurant team to ensure smooth and efficient daily operations.
.Maintain Italian restaurant standards, including food quality, service, presentation, and authenticity.
.Develop and implement SOPs for service, hygiene, grooming, guest handling, and operational efficiency.
.Monitor revenue, food cost, beverage cost, labour cost, and profitability.
.Drive sales through promotions, events, upselling, guest engagement, and repeat business.
.Ensure high standards of guest satisfaction and service excellence.
.Coordinate with the Executive Chef and F&B team for menu planning, food quality, costing, and Italian cuisine standards.
.Manage inventory, wastage control, purchasing, and vendor coordination.
.Recruit, train, coach, and evaluate restaurant staff to build a high-performing team.
.Ensure compliance with food safety, hygiene, licensing, statutory, and company standards.
.Handle guest feedback, complaints, VIP guests, and service recovery effectively.
.Prepare and review daily, weekly, and monthly operational and financial reports.
.Maintain strong coordination with HR, Finance, Purchase, Stores, Kitchen, and other departments.
.Ensure the restaurant consistently delivers a premium Italian dining experience.

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Job Expectations:

.Strong experience in Italian restaurants, fine dining, premium dining, or luxury hospitality.
.Strong knowledge of Italian cuisine, wines, service standards, and restaurant operations.

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Minimum Qualification:

Graduate/Diploma in Hotel Management, Hospitality Management

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Minimum Job Experience:

Minimum 5 years of experience in a managerial/leadership role.

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Reporting to:

Director HR

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Travel:

N/A

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