Restaurant Captain
Palladian Hotels · Mumbai · onsite · Posted 1d ago
About a minute. You'll make an account on the way through.
About this role
Job description
About Royal China
Royal China is a premium Chinese dining restaurant known for its authentic cuisine, refined hospitality and high standards of service.
We are seeking experienced, professional and service-oriented Restaurant Captains to join our team in Mumbai. The ideal candidate will have a strong background in premium dining, excellent leadership skills and a commitment to delivering exceptional guest experiences.
Key Responsibilities
* Supervise daily restaurant floor operations to ensure smooth and efficient service.
* Maintain high standards of guest service, hospitality and dining etiquette.
* Welcome guests, assist with seating and provide knowledgeable menu recommendations.
* Take accurate food and beverage orders and coordinate effectively with the kitchen.
* Supervise, guide and train stewards and service associates.
* Handle guest requests, feedback and complaints professionally.
* Ensure tables, service stations and dining areas are maintained to premium dining standards.
* Monitor staff grooming, hygiene and professional conduct.
* Ensure compliance with food safety, hygiene and restaurant operating procedures.
* Assist the Restaurant Manager with shift coordination, staff briefings and daily operations.
* Maintain excellent teamwork between front-of-house and kitchen teams.
Educational Qualifications
* Preferred: Formal training in hospitality or hotel management is an advantage.
* Minimum: Higher Secondary Certificate (12th Standard) with relevant professional restaurant experience.
* Additional hospitality or food safety certifications will be considered an advantage.
Professional Experience
* At least 1 year of experience as a Restaurant Captain or Senior Steward.
* Previous experience in a reputed fine-dining restaurant, premium restaurant group or five-star hotel.
* Experience with Chinese or Asian cuisine is preferred.
Essential Skills & Competencies
* Strong knowledge of formal table service, restaurant etiquette and food and beverage operations.
* Excellent verbal communication skills in English and Hindi.
* Strong leadership and team supervision skills.
* Ability to handle guest complaints and resolve service-related issues.
* Knowledge of menu ingredients, food allergens and basic food safety practices.
* Familiarity with restaurant POS systems and billing procedures.
* Excellent personal grooming, professional presentation and interpersonal skills.
* Ability to perform effectively in a fast-paced restaurant environment.
* Flexibility to work shifts, weekends and public holidays.
What We Offer
* Opportunity to work with an established premium dining brand.
* Professional and supportive working environment.
* Career development and growth opportunities.
* Competitive salary based on qualifications and experience.
How to Apply
Interested candidates should apply through LinkedIn with an updated CV, clearly mentioning:
* Current designation and employer
* Total years of relevant experience
* Educational qualifications
* Current and expected salary
* Notice period / earliest joining date
Join Royal China and become part of a team committed to excellence in cuisine, service and hospitality.Role & responsibilities
Preferred candidate profile
Perks and benefits
Sourced from naukri