Resource Planning Analyst

Were Hiring: Resource Planning Analyst (Bangalore | Hybrid)

Are you passionate about data, forecasting, and workforce planning? Join our TRO Resource Planning team to help optimize demand forecasting, staffing, and skill-based routing using advanced tools and analytics.

What You’ll Do:
Monitor, forecast, and plan demand for short- to medium-term horizons
Perform advanced data analysis with Python & SQL (must-have)
Work with NICE Workforce Management for scheduling & operational planning
Support skill-based routing, ensuring efficient case assignment
Partner with engineering & operations to drive data-driven decisions
Provide 3–6 month staffing outlooks & recommendations

What We’re Looking For:
5+ years’ experience in workforce management, demand planning, or resource planning
Strong hands-on skills in Python & SQL (mandatory)
Experience with NICE tools (preferred)
Java knowledge is a plus – or willingness to learn on the job
Strong analytical, problem-solving, and stakeholder engagement skills

Role Details:
Location: Bangalore (Hybrid – Tue/Wed/Thu)
Shift: 9 AM – 6 PM
Assignment: 12 months | 2 headcounts
Experience: 5+ years

If you’re ready to make an impact in forecasting, planning, and workforce optimization, we’d love to hear from you!

If interested, Please share me your updated resume to [email removed]

Regards,
Rama CH
Key Account Manager (KAM)
Acesoft Labs