Resource Management Executive

Job Description

The Resource Management Executive will be responsible for the overall resource management function, ensuring effective resource planning, allocation, utilization, and capacity management. The role involves collaborating with Delivery, Recruitment, HR, and Project Management teams to optimize resource utilization while maintaining high levels of productivity and billability.

Key Responsibilities

• Manage the allocation and utilization of technical resources based on availability, skills, experience, project priorities, and time zone requirements.
• Update and maintain resource allocation details in the internal Resource Planner software, ensuring allocation records are accurate and up to date.
• Monitor resource utilization, billability, and bench strength, and prepare regular utilization and productivity reports.
• Coordinate project onboarding and offboarding activities for resources.
• Share suitable resource profiles for client requirements and internal staffing needs.
• Review project plans to optimize resource allocation and scheduling.
• Assist in workforce capacity planning by collaborating with Delivery Managers and the Recruitment team.
• Maintain and regularly update the employee skill matrix.
• Work closely with HR and Delivery teams to address resource performance concerns, resolve allocation conflicts, and support succession planning initiatives.
• Partner with Training Managers, Technical Leads, and Project Managers to identify skill gaps and develop learning journeys for employees.
• Prepare and maintain reports related to resource utilization, productivity, billability, and allocation metrics.

Preferred Skills & Qualifications

• Excellent communication and stakeholder management skills.
• Strong proficiency in Microsoft Excel, including reporting and data analysis.
• Strong analytical, problem-solving, and organizational skills.
• Excellent follow-up and coordination abilities.
• Good understanding of the Software Development Life Cycle (SDLC) and the IT services industry.
• Ability to resolve conflicts and collaborate effectively across cross-functional teams.
• Strong relationship-building and interpersonal skills.
• Understanding of the IT services business model and familiarity with Microsoft technology stacks is preferred.

Experience & Eligibility

• 0–2 years of experience in Resource Management or Workforce Planning.
• Educational background in Information Technology, Computer Science, Engineering, or a related technical field.

Work Details

• Location: Hybrid work model (Office located in Andheri East, Mumbai)
• Working Hours: 11:30 AM – 8:30 PM